Social sentiment monitoring

Know what people say about your business on social media and online

SocialCrawl is a sentiment monitoring company. We track mentions, reviews, and conversations across social and the web, score how people feel about your brand, and help you respond before a bad post becomes a bad week.

Products

Our products

Sentiment monitoring is our core. Lead generation is a separate product for teams that also want buyer-intent alerts from social.

Search & AI Visibility

See how you rank on Google and in AI answers — and what changed

Track your Google positions and AI overview mentions week over week. Compare before-and-after snapshots, relevance to your business, and spot rank drops before competitors do.

  • Google rank trends by keyword
  • AI overview mention & relevance scoring
  • Before / after change diffs
  • Weekly snapshot history

Sentiment

Know what people say about your business on social media — and respond fast

Track mentions, reviews, and conversations about your brand across social and the web. Get sentiment scores, trend alerts, and suggested replies so you can protect reputation and win trust.

  • Brand & keyword monitoring
  • Positive / negative sentiment scoring
  • Review & mention alerts
  • AI-assisted response drafts

Leads

Catch buyer intent the moment it's posted

Monitor WhatsApp groups and social platforms 24/7. AI scores every message for lead intent and alerts you by phone, SMS, email, or push — with optional auto-reply.

  • AI lead scoring 0–100
  • Phone, SMS, email & push alerts
  • WhatsApp group monitoring
  • Auto-responder

Protect your reputation. Grow from social.

Start with Sentiment — or add Leads if you also want buyer-intent alerts from WhatsApp and social.